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Description
LiveChat: AI-Powered Customer Engagement Platform
π Elevate Your Customer Experience
LiveChat is the ultimate solution for businesses looking to revolutionize their customer engagement. With AI-driven features and seamless integration, LiveChat empowers you to chat, sell, and support your customers like never before.
π€ Automate with AI
Harness the power of AI to resolve up to 80% of customer inquiries automatically. Our intelligent chatbots free up your support agents, allowing them to focus on complex issues that truly require a human touch.
π¬ Chat in Real-Time
Engage visitors before they leave your website with our intuitive live chat interface. Set up automated messages to proactively reach out, or manually initiate conversations with high-value prospects.
πΌ Boost Sales
Equip your sales team with powerful tools designed to generate leads, qualify prospects, and close deals. Our e-commerce integrations with platforms like BigCommerce and Shopify make selling easier than ever.
π οΈ Streamline Support
Provide round-the-clock assistance across multiple communication channels. Increase customer satisfaction and foster loyalty with our comprehensive support features.
π Measure and Improve
Gain valuable insights with easy-to-understand reports. Make data-driven decisions to continuously enhance your customer service and sales strategies.
π Seamless Integration
Connect LiveChat with over 200 popular apps and platforms, including WordPress, Squarespace, and Shopify. Customize your setup to perfectly fit your business needs.
π± Multi-Platform Accessibility
Access LiveChat from anywhere:
- Web browser
- Windows app
- Android app
- iOS app
- Mac app
π Key Features
- AI-powered chatbots
- Lead generation tools
- Multi-channel support
- Real-time visitor monitoring
- Customizable chat widget
- Detailed analytics and reporting
- Team performance tracking
- File sharing capabilities
- Canned responses for quick replies
π‘ Why Choose LiveChat?
- Increase sales conversions
- Improve customer satisfaction
- Reduce support costs
- Gain valuable customer insights
- Enhance team productivity
- Provide 24/7 customer service
Start your 14-day free trial today and join over 37,000 satisfied companies already using LiveChat to transform their customer engagement!
Pricing
Choose the plan that best suits your business needs. All plans come with a 14-day free trial, AI-driven features, and no credit card required to start.
π Starter
Perfect for small businesses $20/mo per person (billed annually)
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 Support
- 1 user
πΌ Team
Ideal for full-time support teams $41/mo per person (billed annually)
- Everything in Starter, plus:
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
- Unlimited users
π’ Business
For customer service departments $59/mo per person (billed annually)
- Everything in Team, plus:
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
- Agent performance
- SMS and Apple Messages for Business
π Enterprise
Global company, global reach Custom pricing - Request a call
- Everything in Business, plus:
- Customize tracking limit
- Dedicated account manager
- Dedicated onboarding
- White label chat widget
- Software engineer support
- Single Sign-on (SSO)
- HIPAA Compliance
- Alternative payment terms
- Professional services
π€ AI Chatbot Add-on
Solve up to 80% of cases with AI chatbots
ChatBot starts at $52/mo (billed annually)
Key Features Comparison
Feature | Starter | Team | Business | Enterprise |
---|---|---|---|---|
Text Intelligence | β | β | β | β |
One - AI Assistant | β | β | β | β |
Reply suggestions | β | 3 sources | β | β |
Tag suggestions | β | β | β | β |
Chat summary | β | β | β | β |
Sentiment analysis | β | β | β (early access) | β |
Website integration | β | β | β | β |
Mobile apps | β | β | β | β |
Facebook Messenger | β | β | β | β |
Apple Messages for Business | β | β | β | β |
SMS | β | β | β | β |